{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11164613","retrievedAt":"2026-11-05T02:36:19.095Z","count":1,"results":[{"odiNumber":11164613,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2018","dateComplaintFiled":"01/02/2019","vin":"1C6RREFT8KN","components":"UNKNOWN OR OTHER","summary":"I BOUGHT THIS NEW CAR IN DECEMBER 2018. THE THREE DAYS AFTER, I REALIZE THE CAR WAS MAKING DEEP LOUD HUMMING/RUMBLING NOISE \"ZZZZZZ\" SOUND WHILE I WAS DRIVING AT 10MPH-40MPH. IT GETS WORST LAST NIGHT, THE HUMMING SOUND CAME EVERY 15 SECONDS, AND LAST ABOUT 5 SECOND OR LONGER. THE SOUND WAS LIKE THE TIRES GOING TO FELL OFF THE CAR/A JET LEFT OR A MOTORCYCLE PASSES BY. I WENT TO THE DEALER 5 TIMES SINCE THIS PROBLEM APPEARS. THEY SAID THEY DID EVERYTHING THEY COULD, THEY GAVE ME 2 REPORTS, AND THEY SAID THEY COULDN'T DUPLICATE THIS PROBLEM, SO THEY REFUSE TO EXCHANGE OR RETURN THIS PROBLEM CAR.     I FELT VERY VERY UNSAFE TO DRIVE THIS CAR.   THE DEALER TOLD ME \"IT IS SAFE TO DRIVE BECAUSE NOTHING SHOWS ON THE PANEL, NO WARNING LIGHT.\"  BUT I THINK BECAUSE OF NOTHING SHOWS ON THE PANEL IS THE SCARIEST PART.   IT IS A NEW CAR. I WAS DRIVING ON THE NICE AND FLAT ROAD. I DIDN'T TURN THE RADIO OR AC ON. I TURN OFF THE INSIDE AIR CIRCULATION.  I CLOSED ALL THE WINDOWS WITHOUT A GAP. EVERYTHING WAS NORMAL AND IT STARTS HUMMING.  I HAVE DRIVE TRUCK/PK TRUCK FOR 35 YEARS, AND IT IS THE FIRST TIME OF MY LIFE HERD A CAR MAKING SUCH A NOISE. A CAR IS HAVING A PROBLEM AND SHOWS ANY WARNING LIGHT, EVEN A PROFESSIONAL CAN'T SOLVE?  WHAT IS THE PROBLEM? IS THE TIRE GOING FELL OFF WHEN I'M DRIVING?  IS THE CAR GOING TO CONSTANTLY STOP ON THE HIGHWAY? IS THE BREAK NOT GOING TO DO ITS WORK WITHOUT A WARNING? I HAVE SO MANY QUESTIONS, AND WHO KNOWS WHAT THE ANSWER IS.  I'M SO DONE WITH THIS CAR.    I HAVE A LOT OF VIDEOS RECORDED WHEN THE HUMMING HAPPENS, BUT ALL OF THEM ARE BIGGER THAN SIZE 5MB. I WONDER IF THERE ANY OTHER WAY TO SHOW THE EVIDENCE. I CAN DO EMAIL TO THE AGENT.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"1500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}