{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11210026","retrievedAt":"2026-11-05T04:25:41.746Z","count":1,"results":[{"odiNumber":11210026,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2019","dateComplaintFiled":"05/26/2019","vin":"1C4GJXAG5KW","components":"STEERING","summary":"MY BRAND NEW 2019 2-DR. JEEP WRANGLER JL HAS A SERIOUS STEERING PROBLEM.  AT HIGHWAY SPEEDS, ESPECIALLY ABOVE 50MPH, THE STEERING WHEEL NEEDS CONSTANT SMALL ADJUSTMENTS TO KEEP THE VEHICLE IN ITS LANE.  BOTH I AND MY WIFE FIND IT DIFFICULT TO KEEP THE VEHICLE ON TRACK IN NORMAL HIGHWAY DRIVING CONDITIONS.  WE FEEL THAT THIS IS A SERIOUS SAFETY CONCERN.  THE SLIGHTEST DISTRACTION OF THE DRIVER'S ATTENTION FROM THE CONSTANT NEED FOR SMALL STEERING CORRECTIONS COULD AND WILL EVENTUALLY RESULT IN THE VEHICLE WANDERING OUT OF ITS LANE INTO AN ADJACENT LANE, CAUSING A HIGH-SPEED ACCIDENT.  UNFORTUNATELY, A CURSORY INVESTIGATION OF SUCH AN ACCIDENT WOULD PROBABLY AND UNJUSTIFIABLY RESULT IN A FINDING OF DRIVER INATTENTIVENESS, COMPLETELY OVERLOOKING THE UNDERLYING MECHANICAL CAUSE.   OUR DEALERSHIP SERVICE REPRESENTATIVE STATES THAT HE IS UNAWARE OF THIS PROBLEM WITH THESE VEHICLES, EVEN THOUGH THE INTERNET IS FLOODED WITH COMPLAINTS AND ANECDOTAL ACCOUNTS OF THIS PROBLEM WITH THE 2018 AND 2019 WRANGLER JL'S.  THE MANUFACTURER, FIAT CHRYSLER, HAS YET TO PROVIDE DEFINITIVE ACKNOWLEDGEMENT OR REMEDY FOR THIS PROBLEM.  GIVEN THE SERIOUSNESS OF A STEERING MALFUNCTION IN THE 2018 AND 2019 WRANGLER JL VEHICLES, AND THE PROBABILITY OF ITS CAUSING OR HAVING CAUSED SERIOUS ACCIDENTS, WE SINCERELY HOPE THE NHTSA WILL ENGAGE FIAT CHRYSLER TO ADDRESS THIS PROBLEM AT THE EARLIEST POSSIBLE TIME.  *TR","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}