{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11256225","retrievedAt":"2026-11-05T04:26:12.894Z","count":1,"results":[{"odiNumber":11256225,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2019","dateComplaintFiled":"09/17/2019","vin":"5NMS33AD1KH","components":"ELECTRICAL SYSTEM","summary":"AFTER DRIVING MY SANTE FE FOR LITTLE OVER 1000 MILES, I WAS WAITING BEHIND SEVERAL VEHICLES AT A STOP LIGHT IN HYATTSVILLE AND MY VEHICLE SHUT OFF AND WOULDN'T START. AFTER TRYING TO RESTART THE VEHICLE FOR MORE THAN 15 MINUTES, IT FINALLY STARTED. I DROVE TO THE NEXT STOP LIGHT AND HAD TO STOP AND THE VEHICLE FAILED TO RESTART. THIS HAPPEN TWO MORE TIMES AND THEN FINALLY IT STARTED AND I DROVE BACK TO THE DEALERSHIP IN GAITHERSBURG (FITZGERALD AUTO MALL). I REPORTED THE INCIDENT AND THEY CLAIM TO BE UNABLE TO RECAPITULATE THE INCIDENCE.     AT AROUND 5014 MILES, WHEN I CAME TO A STOP LIGHT IN DC, THE VEHICLE SHUT OFF AGAIN AND WOULD RESTART. THE COPS CAME AND PUSH ME OUT OF THE ROAD AND I WAS THEN ABLE TO RESTART. I DROVE TO THE NEXT STOP LIGHT AND THE VEHICLE SHUT OFF AGAIN AND WOULD START. EVENTUALLY, THE VEHICLE STARTED AFTER APPROXIMATELY 10 MINUTES. I DROVE THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THERE WAS A PERFORMANCE RECALL ON THE VEHICLE. THE VEHICLE WAS SERVICE AND GIVEN BACK TO ME. THE FOLLOWING DAY DRIVING ON GERMANTOWN ROAD THE VEHICLE SHUT OFF AGAIN AT A STOP LIGHT. I CALL THE DEALER AND THEY ASKED THAT I TAKE IT BACK THE NEXT DAY. ON MY WAY TO THE DEALER IN BUMPER TO BUMPER TRAFFIC THE VEHICLE SHUT OFF AGAIN. I TOOK BACK THE VEHICLE TO THE DEALER AND TOLD THEM THAT I HAVE NO CONFIDENCE IN THE VEHICLE ANYMORE AND THEY SHOULD REPLACE IT.     THE MATTER WAS REPORTED TO THE MANUFACTURER WHO REFUSE TO REPLACE THE VEHICLE AND OFFER $500 COMPENSATION FOR MY INCONVENIENCE WHICH I REFUSE TO ACCEPT.    I AM SEEKING YOUR ASSISTANCE TO THIS ISSUE.    P.S. I DO HAVE PICTURE OF THE INFORMATION THAT WAS DISPLAYED ON THE DASHBOARD AT THE TIME OF THE INCIDENCE AND MY NIECE WAS WITH ME ON TWO OF THOSE OCCASIONS.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}