{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11257557","retrievedAt":"2026-11-05T05:22:06.104Z","count":1,"results":[{"odiNumber":11257557,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2019","dateComplaintFiled":"09/23/2019","vin":"1C4HJXFG7KW","components":"STEERING","summary":"SUNDAY 22 SEPT 2019  JEEP WRANGLER JL  DRIVING BACK HOME FROM WORK AT ABOUT 40-60 MPH  THE STEERING WAS ALL OVER THE ROAD.  I ALMOST HIT 3 VEHICLES JUST TRYING TO GET HOME.   SOMETHING WAS SERIOUSLY WRONG WITH THE STEERING .  BOUGHT THE JEEP IN APR  DROVE FANTASTIC LIKE A CAR FOR THE LAST 4 MONTHS.     LAST WEEK I GOT A U-CONNECT NOTICE SAFETY RECALL TO AVOID DRIVING IT AND TAKE TO A DEALERSHIP SOONEST FOR A STABILIZER ISSUE.   CALLED A DEALERSHIP RIGHT AWAY, THEY GOT ME IN NEXT DAY SATURDAY AT 0630AM.  0830 THE WORKMANSHIP OR ADJUSTMENTS WERE DONE.  ONLY DROVE IT TWICE SINCE THEN   YESTERDAY - SUNDAY ON THE WAY HOME FROM WORK, IT TOTALLY SCARED THE HECK OUT OF ME.  CALLED JEEP NATIONAL CUSTOMER SERVICE NUMBER 877.....  THEY SAID TRY TO TAKE TO THE SAME DEALERSHIP TO HAVE IT LOOKED AT AGAIN.    I TOOK A VIDEO ON HOW IT WAS ACTING ON THE ROAD  I LOOKED UNDERNEATH AND DIDN'T SEE ANYTHING OBVIOUS WRONG ANYWHERE.   BOLTS WERE TIGHT  NO LEAKING OR WET SPOTS ANYWHERE  NOTHING LOOSE TO THE TOUCH    THIS IS MY 3RD JEEP IN MY LIFE AND SOMETHING WAS SERIOUS ABOUT THIS ISSUE.   LAST 35 YEARS OF DRIVING , THIS ONE DROVE SCARED THE HECK OUT OF ME.     SOMETHING IS NOT RIGHT     JT","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}