{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11290048","retrievedAt":"2026-11-05T03:33:07.795Z","count":1,"results":[{"odiNumber":11290048,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2019","dateComplaintFiled":"12/19/2019","vin":"5XYP2DHC8LG","components":"VISIBILITY/WIPER","summary":"WHILE DRIVING ON THE INTERSTATE AT 60MPH A VERY SMALL PEBBLE HIT MY WINDSHIELD ON THE TOP RHS AND PUT A DIME SIZED HOLE IN THE WINDSHIELD COMING TO A POINT ON THE INSIDE MAKING A COMPLETE OPENING.  IT IS NOW STARTING TO CRACK LIKE A SPIDERWEB.  SAFELITE HAS REFUSED TO TOUCH IT AND THE DEALERSHIP HAS STATED IT WILL TAKE SEVERAL WEEKS TO GET A REPLACEMENT AND THE COST IS UPWARDS OF $750.00+.  THIS IS ABSOLUTELY RIDICULOUS, WHEN YOU PAY THIS MUCH FOR A VEHICLE AND YOU HAVE TO RETURN TO THE DEALERSHIP TO OBTAIN A CHEAPLY MADE PRODUCT AND PAY A NOT SO CHEAP PRICE FOR IT.  THIS IS ABSOLUTELY HIGHWAY ROBBERY.  THE SERVICE DEPARTMENT RECOMMENDED I TURN THIS OVER TO MY CAR INSURANCE.  AFTER SPEAKING WITH MY INSURANCE PROVIDER, I LEARNED MY PREMIUM WILL INCREASE DUE TO HAVING TO FILE A CLAIM.  SO, BASICALLY I'M GOING TO HAVE TO PAY AN ENORMOUS AMOUNT OF MONEY FOR A CHEAPLY MADE PRODUCT OR PAY AN ENORMOUS AMOUNT OF MONEY OVER WHO KNOWS HOW LONG FOR A CHEAPLY MADE PRODUCT.  FROM LOOKING AT THE GROWING AMOUNT OF COMPLAINTS, THERE APPEARS TO BE A LEGITIMATE CAUSE FOR INVESTIGATION INTO THE PRODUCT KIA IS PUTTING INTO THEIR VEHICLES AND SELLING TO CONSUMERS.  ADDITIONALLY, SHOULD SOMETHING SMALL COME THROUGH ONE OF THESE WINDSHIELDS AND INJURE A PERSON INSIDE OF THE VEHICLE OR CAUSE AN ACCIDENT, I WOULD PRESUME THE AFFECTED INDIVIDUAL(S) WOULD HAVE A LEGITIMATE GROUND FOR A POTENTIAL LAWSUIT.  THERE ARE FAR TOO MANY COMPLAINTS BEING FILED AGAINST KIA FOR THIS SAME ISSUE AND FAILURE TO INVESTIGATE THIS MANY COMPLAINTS BY CONSUMERS IS RECKLESS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"KIA","productModel":"TELLURIDE","manufacturer":"Kia America, Inc."}]}]}