{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11320404","retrievedAt":"2026-11-05T05:16:38.490Z","count":1,"results":[{"odiNumber":11320404,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2019","dateComplaintFiled":"04/07/2020","vin":"5NMS33AD2KH","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I HAVE HAD ISSUES WITH THIS VEHICLE SINCE VERY SHORTLY AFTER PURCHASE IN JUNE 2019. I HAVE BEEN WITHOUT MY VEHICLE THREE TIMES DUE TO SERVICE/WARRANTY RELATED ISSUES - TWICE IN A RENTAL, AND NOW THE THIRD TIME I AM USING A FRIEND'S VEHICLE. MY COMPLAINTS BEGAN WITH A \"HARD START\" AND A DELAYED TURNOVER OF THE ENGINE. THE VEHICLE BEHAVES AS THOUGH IT WANTS TO STALL OUT. HYUNDAI TOLD ME FOR MONTHS THAT THEY COULDN'T RECREATE THE PROBLEM TO FIX IT EVEN THOUGH IT HAPPENED 2-3 TIMES MINIMUM PER WEEK. THEN THE OTHER THINGS STARTED GOING WRONG...HERE IS A SHORT LIST FOR YOU OVER MULTIPLE VISITS AND PHONE CALLS TO THE DEALERSHIP:    -HARD START - VEHICLE JERKS FORWARD UPON ENGINE START  -DELAYED TURNOVER - FEELS LIKE IT IS GOING TO STALL  -VEHICLE ENGINE TICKING UPON START  -MOST RECENTLY, VEHICLE ENGINE LOUDLY KNOCKING UPON START  -VEHICLE AUTO COLLISION SENSORS MALFUNCTIONED AND ALMOST CAUSED AN ACCIDENT ON A BUSY 4 LANE HIGHWAY BY CAUSING MY BRAKES TO SLAM TO AN ALMOST STOP BECAUSE THE CAR IN A LANE NEXT TO ME WAS TURNING (I WAS GOING 60MPH AT THE TIME WITH NO RISK OF COLLISION).  -APPLE CAR PLAY MALFUNCTIONS - SOUNDS LIKE WIRES ARE CROSSED (USING APPLE CHARGER AND GENERIC CHARGER)  -REAR VIEW CAMERA STAYS ON FOR 10-15 MINUTES AT A TIME TO THE POINT THAT I HAVE TO TURN OFF AND RESTART THE VEHICLE  -WHILE GOING 25-40 MPH, AT TIMES, THE VEHICLE WILL CREATE A NOTICEABLE FRONT END JERKING MOTION  -WHILE THE FLIGHT RECORDER WAS IN ME VEHICLE, IT WENT OFF ON AN EMERGENCY ALARM FOR OVER 3 HOURS AND HYUNDAI'S SERVICE TEAM COULDN'T DETERMINE A PROBLEM  -THE GAS CAP DOOR WILL NOT OPEN OR CLOSE PROPERLY  -VEHICLE, ON 5 OCCASSIONS, WOULD NOT RESPOND TO DEPRESSION OF GAS PEDAL  THERE ARE OTHER SMALLER ISSUES THAT I HAVE EXPRESSED MY CONCERN OVER, AND I NO LONGER FEEL SAFE IN THIS VEHICLE WITH MY TWO SMALL CHILDREN   HAVE NOW BEEN WITHOUT VEHICLE FOR 30+ CUMULATIVE DAYS","products":[{"type":"Vehicle","productYear":"2019","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}