{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11325761","retrievedAt":"2026-11-05T06:58:26.057Z","count":1,"results":[{"odiNumber":11325761,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2020","dateComplaintFiled":"05/25/2020","vin":"2C3CDXHG4KH","components":"POWER TRAIN","summary":"THE VEHICLE WAS TRAVELING 60 MPH ON A HIGHWAY WHEN I GOT A MESSAGE ON MY DASH SCREEN SAYING 'SERVICE SHIFTER'.  IT DISAPPEARED AFTER ABOUT 3 SECONDS. NOTHING APPEARED AGAIN. THE CAR WAS ACTING FINE. TWO DAYS LATER THE CAR UNLOCKED BY THE REMOTE AND THEN WOULD NOT START. THE SHIFTER KNOB FLASHED RED MULTIPLE TIMES REPEATEDLY. I COULDN'T LOCK THE DOOR OR THE CAR WOULD AUTOMATICALLY UNLOCK ALL DOORS AS IF I HAD THE KEY FOB INSIDE STILL. I COULD NOT START THE CAR, TURN ON ACCESSORIES OR SHIFT INTO ANY GEAR. I HAD POWER TO MY LIGHTS ETC. MY REMOTE WOULDN'T WORK FOR LOCKING OR UNLOCKING OR REMOTE START ANYMORE. I WAS ABLE TO EVENTUALLY START THE CAR AFTER UNHOOKING THE BATTERY CABLE AND REATTACHING IT. TRIED TO DRIVE THE CAR AND WHILE IN DRIVE GOING DOWN THE ROAD ON A PUBLIC STREET IT AUTOMATICALLY SLAMMED THE CAR INTO PARK EVEN THOUGH THE SHIFTER HAD NOT BEEN MOVED. IT STARTED ACTING LIKE THE CAR WAS IN PARK WHEN I HAD BEEN DRIVING. THE SHIFTER ONCE AGAIN STARTED FLASHING RED MULTIPLES TIMES REPEATEDLY AND I COULD MOVE THE SHIFTER THIS TIME, BUT IT DID NOT REGISTER WITH THE CAR. IT STILL ACTED AS IF IT WAS IN PARK. I WAS ABLE TO RESET THE SYSTEM TEMPORARILY BY UNHOOKING THE BATTERY AND REATTACHING IT AGAIN TO GET IT HOME.","products":[{"type":"Vehicle","productYear":"2019","productMake":"DODGE","productModel":"CHARGER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}