{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11384288","retrievedAt":"2026-11-05T05:21:13.701Z","count":1,"results":[{"odiNumber":11384288,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"12/20/2020","vin":"1C6SRFKT3LN","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"TOO BAD I CAN ONLY MARK 3 AREAS WHEN THERE ARE MANY MORE. FOLLOWING SAFETY SYSTEMS AND DRIVER AID EITHER DON'T WORK OR WORK SPORADICALLY: FORWARD COLLISION, REAR COLLISION, LANE KEEP, AUTO HIGH BEAMS, REAR CROSS TRAFFIC ALERT, RAIN SENSE WIPERS, NAVIGATION, VOICE COMMAND, PARKING GEAR,  FRONT AND REAR CAMERA, MEMORY SEAT EASY ENTRY ( DOESN'T GO BACK TO CORRECT POSITION), HOT SMELL IF USE AWD SETTING. INFOTAINMENT SYSTEM TOTALLY MALFUNCTIONS. TRUCK BEEN IN 7-8 TIMES FOR PROBLEMS, THERE OVER 2 WEEKS ON 2 VISITS, RADIO REPLACED. STILL HAVING ALL PROBLEMS. BEEN GOING ON SINCE NEW, OVER A YEAR AGO. HAS HAD NUMEROUS RAM UPGRADES AT DEALER AND OVER AIR. NEVER KNOW IF SAFETY SYSTEMS ARE GOING TO WORK OR NOT. HAVE LOST ALL TRUST IN THIS VEHICLE. WILL BEING BACKING UP AND BRAKES LOCK UP AS IF REAR SENSORS HAVE DETECTED SOMETHING WHEN THERE IS NOTHING. REAR DETECTORS TURN OFF BY THEMSELF. CAMERAS STAY ON. NAV CURSOR SHOWS ON MAP 6 MILES AWAY FROM ACTUAL LOCATION. BASICALLY ALL ELECTRONICS WORK SPORADICALLY. HAPPENS IN MOTION AND WHILE NOT IN MOTION. ALL GLITCHES BLAMED ON ELECTRONICS IN INFOTAINMENT SYSTEM ACCORDING TO RAM. PUT TRUCK IN PARK AND CONTINUES TO ROLL FORWARD. OPENING DOOR IS SUPPOSED TO ENGAGE EMERGENCY BRAKE. DOES SOMETIMES AND OTHER TIMES DOES NOT. WITH THIS MANY ELECTRICAL PROBLEMS I'D HATE TO BE IN AN ACCIDENT, PROBABLY THE AIR BAGS DON'T WORK. PERIODICALLY GO TO START VEHICLE AND IT'S DEAD. NO CHARGERS ARE PLUGGED IN IT ANYTHING THAT SHOULD DRAIN BATTERY. NOW CARRY A JUMPER BOX AFTER I WAITED OVER 2 HOURS FOR RAM ROADSIDE SERVICE.HAVE ASKED FOR REPAIR ORDERS BUT HAVEN'T BEEN GIVEN THEM. HAVE NOTED EVERY GLITCH WITH RAM CUSTOMER SERVICE VIA EMAIL. CASE IS OPEN. NOTHING GETS DONE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"RAM","productModel":"1500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}