{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11418848","retrievedAt":"2026-11-05T06:04:01.483Z","count":1,"results":[{"odiNumber":11418848,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/19/2021","dateComplaintFiled":"05/28/2021","vin":"W1N0G8DB8LF","components":"AIR BAGS","summary":"The contact owns a 2020 Mercedes-Benz GLC300. The contact stated that upon driving through an intersection at 40 mph, another vehicle had run a stoplight. The contact swerved in an attempted to avoid the vehicle, however, she had hit the vehicle's rear driver side tire weld. The contact stated that the driver-side airbag did not deploy upon impact; however, the passenger-side airbag, where her mother was seated, did deploy. The Mercedes-Me app automatically called 911 and the contact initially declined medical attention at the time. A police report was filed. Due to the failure, the vehicle was towed to an independent mechanic. The next day, the contact was referred by her doctor to a hospital where they performed a cat scan and x-ray. The contact tested positive for Covid-19 the following Monday and believed it was as a result of the hospital visit. The manufacturer was notified of the failure and upon her own research, the contact discovered NHTSA Campaign Number: 21V354000(BACK OVER PREVENTION, ELECTRICAL SYSTEM). The vehicle remained in the possession of the independent mechanic and had yet to be repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"MERCEDES-BENZ","productModel":"GLC 300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}