{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11419878","retrievedAt":"2026-11-05T05:21:57.998Z","count":1,"results":[{"odiNumber":11419878,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2019","dateComplaintFiled":"06/07/2021","vin":"5lmjj2tt1ke","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2019 Lincoln Navigator. The contact stated that after starting the vehicle, there was an abnormal rattling sound coming from the front and the rear of the vehicle. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the sound. The vehicle was not repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the phaser needed to be replaced. The vehicle was repaired however, within several months of the repair, there was an abnormal rattling sound coming from the engine. The vehicle was taken back to the dealer to attempt to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 29,736.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]}]}