{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11421481","retrievedAt":"2026-11-05T05:22:22.422Z","count":1,"results":[{"odiNumber":11421481,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"06/19/2021","vin":"4S4BTANC5M3","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"While moving forward slowly with foot lightly on the brakes and pulling into a parking space at local shopping center the car accelerated and the steering wheel turned to the right.  The result of the cars actions made the car jump the curb, drive across the sidewalk and then across small hedges in the landscaped area.  Car finally came to a stop about 20 feet later, with me pushing hard on the brake, just prior to entering parking lot roadway cross traffic.  There was no alarm, warning or any other indication from any of the safety systems.  As far as the automobile was concerned, nothing wrong had happened.  Luckily there were no other vehicles or pedestrians on sidewalk or in the landscaped area between the parking space and roadway.  There was no vehicle damage as the shrubs were all fairly short and the car simply drove over them.  My husband disabled the lane departure system and I continue to operate the car.   Based on all the previous incidents reported on this site, my husband indicates that Subaru will blame operator error.  I have a perfect driving record and this incident was not caused by me incorrectly stepping on the gas.","products":[{"type":"Vehicle","productYear":"2021","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}