{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11425571","retrievedAt":"2026-11-05T05:20:22.543Z","count":1,"results":[{"odiNumber":11425571,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2021","dateComplaintFiled":"07/19/2021","vin":"5XYP5DHC7MG","components":"POWER TRAIN","summary":"I DROVE MY BRAND NEW TELLURIDE OFF THE LOT WITH APPROXIMATELY 12 MILES ON IT. ABOUT A MONTH AFTER HAVING IT I NOTICED THE FOLLOWING:  WHEN ENTERING A HIGHWAY FROM ABOUT 20-25 MPH, THE VEHICLE WOULD NOT GRADUALLY ACCELERATE ALLOWING ME TO ENTER THE HIGHWAY.  AS I CONTINUE TO PRESS THE ACCELERATOR PEDAL THE RPMS WOULD EVENTUALLY JUMP UP AND THE VEHICLE WOULD LAUNCH ITSELF FORWARD. REACHING 5000-6000 RPMS.  WHEN I LET OFF THE ACCELERATOR THE ENGINE WOULD DOWNSHIFT SIMILAR TO A MANUAL TRANSMISSION AND WOULD JERK AS IT CHANGED GEARS AND THE RPMs DECREASE. ADDITIONALLY, WHEN CREEPING IN TRAFFIC I NOTICE JERKY AND HESITATION FROM THE ENGINE/TRANSMISSION. THIS IS QUITE DANGEROUS AS ONE TIME IT ALMOST LAUNCHED ME INTO THE BACK OF THE VEHICLE IN FRONT OF ME.  MERGING ONTO A HIGHWAY IS ALSO QUITE DANGEROUS AS I AM NOT CONFIDENT THE VEHICLE WILL ACCELERATE WHEN I ATTEMPT TO MERGE.  I HAVE TAKEN IT TO A DEALERSHIP AND HAD THE TECHNICIAN DRIVE IT AND HE CONCURRED THAT THERE IS A PROBLEM.  THE DEALERSHIP HAS TRIED WORKING WITH THE MANUFACTURER BUT TO NO AVAIL AFTER 3 MONTHS. NOW THE DEALERSHIP WON'T EVEN CALL ME BACK.  THE DEALERSHIP, VIA THE RECOMMENDATION OF THE MANUFACTURER, HAS RESET \"ADAPTIVE VALUES\" AT LEAST 3 TIMES, BUT THAT DID NOT FIX THE PROBLEM.  THERE ARE NO WARNING LIGHTS OR MESSAGES OF A PROBLEM.  WHILE QUITE NOTICEABLE, THIS PROBLEM IS EVEN MORE NOTICEABLE WHEN IT IS IN SPORT MODE.","products":[{"type":"Vehicle","productYear":"2021","productMake":"KIA","productModel":"TELLURIDE","manufacturer":"Kia America, Inc."}]}]}