{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11428427","retrievedAt":"2026-11-05T07:02:20.602Z","count":1,"results":[{"odiNumber":11428427,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2021","dateComplaintFiled":"08/09/2021","vin":"WA1BAAFY7M2","components":"ENGINE","summary":"While driving a brand new Audi Q5 it suddenly went into  \"Panic mode\" with the windows going up & done,Steering malfunctioning, warning the driver to pull over. The car shuts down unexpectedly without reason. The whole car freezes ! While at the dealership, the tech told us there was another car being repaired with the same issue .Turns out if the back battery gets wet(hidden under the back cup holder)the car shuts down. A cup of coffee spilled in the back seat but there are many reports online (part #J533) with any incidence of wetness. Audi is aware of this problem and although they ordered a new part, the problem is NOT repaired permanently .It can happen again and again .Audi needs to have a major recall on all Q3, Q5 and Q7. We were on a residential street when this happened but a multi vehicle crash would have taken place if on a highway.We are asking for a refund since the car was 2 weeks old at the time with less than 5,000 miles. We need the public to know they are driving a car with a a major design flaw and could cause serious accidents.","products":[{"type":"Vehicle","productYear":"2021","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]}]}