{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11429688","retrievedAt":"2026-11-05T07:23:40.593Z","count":1,"results":[{"odiNumber":11429688,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2021","dateComplaintFiled":"08/19/2021","vin":"5N1AT3BB4MC","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"First problem occurred on Sunday, August 15, 2021 (Mileage: 4,514) when the dashboard displayed: \"Engine Malfunction, Power Reduced, Service Now\" Warning light came on.  The same day, I left a VM with Service Manager at CONICELLI dealership (as well sent pic and video of another repeat problem w/the front passenger window) who called me back the next morning stating if the WARNING message is off its okay to drive it to dealership in which I did on 8/16/2021 (by the way, when arriving the warning did not display, but again I had taken picture)   After having my vehicle for a little over any hour I was told they had to call NISSAN about the problem and they were instructed to replace a sensor, the gear shift, and battery (since I had been having problems with starting the vehicle, it takes 2-3 \"PUSH START\" before the vehicle turns on.  Now because it will take about 3 weeks for all the parts to come in it okay for me to drive the vehicle since the warning light went off.  I said that I DID NOT feel safe driving the vehicle and want to be placed in a rental until they can complete the repairs.  The Service Manager (Mark) said again since the light was off its okay, I just need to be concern if the comes back on begin flashing.  I did not think it should be driven until the repairs was done because it is an unsafe condition for me and everyone else on the road.  But I took the vehicle.  The next morning the light came back on and stayed (Mileage: 4,594) on for the enter 45 minute drive and it did not drive well (it was sluggish).  I called and complained to NISSAN HQ and Service Manager, Mark at CONICELLI.  They only want to repair the sensor and battery because they have those parts and call me when the gear shift comes in and I return to get that fix.  I was like that's unacceptable, I don't want a partial fix I want the problem fully fixed and I want a rental while YOU wait all the parts. He wants me in rental but none available, YET I reserved a rental after R call.","products":[{"type":"Vehicle","productYear":"2021","productMake":"NISSAN","productModel":"ROGUE","manufacturer":"Nissan North America, Inc."}]}]}