{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11437616","retrievedAt":"2026-11-05T06:05:18.294Z","count":1,"results":[{"odiNumber":11437616,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2021","dateComplaintFiled":"10/21/2021","vin":"JM3KFADMXL0","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"1st issue - System monitor restarts without warning.  Just driving along with only one iPhone plugged in the monitor shows a spinning \"wheel\" saying restarting while driving,  2nd issue - with two iPhones plugged in it starts having more issues.  Stops charging second iPhone connects then reconnects constantly.  Then stops (see picture)  3rd issue - With only one iPhone plugged in and running navigation from iPhone, the system disconnects from iPhone  but no voice unless we disconnect,  4th issue - While driving in adaptive cruise control and braking for people stopping the cruise control will not re-start.  It shows on- keep pressing resume -  but will not engage (above 40 mph)  then after a few minutes it does respond to the resume command","products":[{"type":"Vehicle","productYear":"2020","productMake":"MAZDA","productModel":"CX-5","manufacturer":"Mazda Motor Corp."}]}]}