{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11446802","retrievedAt":"2026-11-05T03:33:07.132Z","count":1,"results":[{"odiNumber":11446802,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"01/09/2022","vin":"2C4RC1L74MR","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"We currently have 13170 miles on our 2021 Pacifica. We have seen this charge system error now for the third time. Here is the list of errors below. First time I was driving 45 mph and the vehicle lost power and had a charge system error. I was able to safely stop on the side of the road. I was able to restart the vehicle after about 2 minutes with a check engine light. I was able to take it to the dealership and had all of the current software updates and removed the check engine light. Second time I was at work and I attempted to start the vehicle from the run button. The radio turned on but I had a charge system error and the vehicle would not turn off. I worked for about 5 to 10 minutes to turn the vehicle off. Luckily I was not driving at the time and was parked. I again had a check engine light. The dealership diagnosed that I have a failing PIM. The vehicle sat at the dealership for a month, the part was continually on back order every two weeks. The check engine light was removed and I took the vehicle home still waiting on the replacement PIM. Third time I was in the garage, PIM still not replaced, on back order and the vehicle would not start from the run button. I was able to turn on the vehicle after waiting about 2 to 3 minutes. After driving for about 25 minutes the issue came up again. I was able to wait and the vehicle restarted. A check engine light illuminated on the dash. On the way home after a stop, I had loss of power and had the charge system error going 25mph . I was able to stop the vehicle in a empty parking lot. I waited about 5 minutes and was able to restart the vehicle. I drove the vehicle straight home and is now sitting in the garage at home. As of today I am still waiting for this back ordered PIM since October. The vehicle now will sit in the garage, unusable, until the replacement part can be installed.  This may be a reliability and safety issue in the future.","products":[{"type":"Vehicle","productYear":"2021","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}