{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11464210","retrievedAt":"2026-11-05T03:28:32.805Z","count":1,"results":[{"odiNumber":11464210,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2022","dateComplaintFiled":"05/11/2022","vin":"5YJ3E1EB3KF","components":"UNKNOWN OR OTHER","summary":"Firstly, I have 2 recalls on my vehicle which I have reached out to Tesla to repair.  Their response was that if it's not a problem now, they won't fix it.  If the cable/monitor loses function, I am asked to contact them.  In regard to the 2nd recall, they said that they will fix it up with a recent update. No further action needed.  My concern and current complaint is my back left/driver's side quarter/corner glass shattered spontaneously.  This is after I closed the trunk and pushed back the backseat upright (which was pushed down probably from closing the trunk).  Within 30-60 seconds of being in the car, the whole class corner panel shattered.  The car was parked (in 50* degree weather) for 4 hours while I had dinner and watched a movie.  I was inside the car when the spontaneous shattering occurred on 05/10/2022 @ approximately 9:00pm.  There was no internal or external force, the car was parked, and I was inside when the whole situation happened. I was beside myself how it just shattered and how lucky I was not to have kids or anyone in that backseat behind me next to the shattered window.    This is unacceptable to have defective and poor quality controlled glass/workmanship.  I don't expect to close my car door and have my window shattered or close the trunk and have the windshield explode.  This needs to be investigated so no one would actually get hurt.  I am lucky that I had no one in the car and the vehicle wasn't moving but I can't imagine if others would be so lucky.  I called roadside and customer service.  They were of no help.  They reported no recalls on the glass and that I should fix it and it won't be covered.  I've called numerous numbers to get no where and no explanation other than we're sorry and you will need to get it fix and pay for it.  I understand if someone broke in my car or if there was an accident, but in this case, it seriously just shattered without an explanation. I am hoping to get some resolution from Tesla and protect others.","products":[{"type":"Vehicle","productYear":"2019","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}