{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11478813","retrievedAt":"2026-11-05T07:04:02.558Z","count":1,"results":[{"odiNumber":11478813,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2022","dateComplaintFiled":"08/11/2022","vin":"7fctgaal5nn","components":"VISIBILITY/WIPER","summary":"Roof glass used is a cheap quality product (almost like an acrylic piece). I do not believe it should be on an automotive product. Cracks started developing and growing rapidly all over. Initial point of crack could have been after I installed a bike rack with elbow resting on glass. Was using a ladder for standing next to vehicle. Did not notice the crack immediately but it started on that side and grew rapidly across the surface when parked. I had the glass replaced with out of pocket pay and have the old one with me.  I believe there are 2 issues: 1) quality of glass product not meant for rugged use as a roof glass 2) lack of cross beam support for such a long span of glass used in the roof","products":[{"type":"Vehicle","productYear":"2022","productMake":"RIVIAN","productModel":"R1T","manufacturer":"Rivian Automotive, LLC"}]}]}