{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11486282","retrievedAt":"2026-11-05T05:21:06.454Z","count":1,"results":[{"odiNumber":11486282,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2022","dateComplaintFiled":"09/25/2022","vin":"JF2SKAUC4KH","components":"FUEL/PROPULSION SYSTEM","summary":"We were driving to our summer vacation destination, which was about a 2-hour drive from where we currently live, when it happened. We had been driving for about an hour now and I was in the left lane going approximately 60 MPH when out of nowhere all of the warning lights flashed on my dashboard, including the \"check engine light\". Then, within seconds I went from about 60 MPH down to 30 MPH down to 10 MPH with no control of the acceleration. I quickly and safely had to pull over to the right lane, which was a bit challenging. Thankfully, I managed to pull off to the side of the road avoiding cars that were zooming past me. At the time, I had no idea what had happened. I tried to depress the gas pedal, but nothing happened. So then I decided to turn the car off. I opened the hood of the car to see if it was something obvious, but didn't see anything. I went to go turn the car back on, but it wouldn't start. We were left stranded on a fast highway. I had to call a tow truck to take my 2019 Subaru Forester to the closet Subaru dealership.This all happened on a Sunday when most places are closed. I receive a call a few days later stating that it was a fuel pump failure and pressure valve malfunction and some of the parts are on backorder. It's been a little over two months now and I still don't have my car back. I keep calling about every 2 weeks for an update, but they keep pushing back the ETA of the part arrival. Last time I called, they stated there was no update and they don't know when the part will come in. Looking back, there were no warning signs that could have lead me to believe that I had a fuel pump problem. I took my car to all of the scheduled maintenance and completed the one recall I had. My car ran great and nothing was wrong with it until that day on the fast highway. I was thankful that we were able to pull off to the side of road in a matter of seconds safely with cars going 60 MPH.","products":[{"type":"Vehicle","productYear":"2019","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}