{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11500910","retrievedAt":"2026-11-05T04:25:34.459Z","count":1,"results":[{"odiNumber":11500910,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"01/09/2023","vin":"4S4BTALC6L3","components":"ELECTRICAL SYSTEM","summary":"My car has a defective battery or a paracytic leak that the manufacturer (Subaru) acknowledges but selectively addresses. The problem is described at subarubatterysettlement.com. I have had to return my 2020 Subaru Outback to the dealer five or six times with a dead battery that has trouble recharging and maintaining a charge. Each time this occurs, I have to have the car towed to the nearest dealer for extensive (like days) testing. Under some magic circumstance, the battery is either returned-recharged or replaced. I have had to return my car with a dead battery to my dealer four or five times. Each time it is the same. \"yes, your car battery is warranted (first for 3 years, now for 10 years),\" but the reliability of the car's battery is never resolved. Again the catch is I cannot replace the battery myself without voiding a 10-year warranty on the engine, but to keep the contract, I must have my car taken to my Subaru dealer for them to test it to make sure that the car battery is dead...or something.  This is a safety problem because the car often doesn't have the cranking amps to start. And the vehicle is designed to shut the engine off at a stop and auto start when your foot is taken off the brake.  This means my car could arbitrarily die at an intersection.  I have disabled the auto-start feature but I cannot leave my car at the airport for fear that when I return I will have to have it towed to my Subaru dealer for testing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}