{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11509054","retrievedAt":"2026-11-05T02:36:25.025Z","count":1,"results":[{"odiNumber":11509054,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"02/25/2023","vin":"1C4HJXEN6LW","components":"ELECTRICAL SYSTEM","summary":"I am not clear 100 percent but the brand new car (leased) was brought in 3 separate times with electrical issues (towed twice) when it had under 20k miles on it In Jan 2023 when I was driving on a major parkway in NY the electrical system went-my steering locked up and I had to somehow get off road and onto median. I was towed to a gas station in Hempstead I believe then had to pay to town home (I forgot to call keep roadside as my sod was not working ) It is now sitting in ny in my moms driveway -I am due to return the leased card in march so I am still paying for an inoperable car I flew to FL which is where I now live and needed a car so went to Schumaker jeep in Delray  I have a new jeep that appears to have failed testing (I found a piece of paper in console (vin for this new car is [XXX]) And the radio console screen and interior lights dim out of nowhere or go completely black even though radio/etc on. I’ve reported to dealers here in FL -to the Chrysler capital corporate and keep corporate phones-have 2 case numbers with no follow up. Went to a keep dealer to have diagnostic testing but looks like that didn’t really happen as I wasn’t given a sheet showing the completed testing.  I’m not sure how to resolve my issues and I’m worried I’m again in an unsafe car which seems to be missing safety protections (side view mirror blind spot alerts) my 2020 keep had and def seems to have some electrical issues or has  failed battery charging,  I don’t know how to get help for either car and am worried I’m driving an unsafe car.   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}