{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11518558","retrievedAt":"2026-11-05T04:25:29.546Z","count":1,"results":[{"odiNumber":11518558,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2023","dateComplaintFiled":"04/23/2023","vin":"2C4RC1L78NR","components":"ENGINE","summary":"Van engine suddenly turned off while I was driving on a local highway on April 3, 2023.  Six people were in the car.  I was able to stop at a turning lane before an intersection, turned off the engine and after re-starting it worked again.  I brought the car to the dealership and was told that there is a 03A recall that will fix the problem.  It took 3 week to get an appointment to perform the recall fix.  I was told not to drive the car during that time.  - On April 20th, I brought the car to dealership for the recall fix.  It took only 3 hours and I got my car back.   - On April 22nd, I took my family to Torrance area.  On the way home, while driving on the HOV lane of I-405 North, my van suddenly slowed down from 70mph - 40mph and continued to cruise at around 40mph.  Even when I hit the accelerator, it wouldn't go pass 40mph. Engine light turned ON and a message popped up saying 'Vehicle will shut off soon, stop safely'. But I couldn't stop safely on a super-heavy-traffic freeway where everyone drove 70+mph. So I parked on the narrow shoulder on HOV lane, with cars zooming by. I turned off the engine, re-started it but the condition stayed the same. I turned it off again, this time waited 5 min before starting the engine and it finally turned back to normal.  I am too scared to drive my newly bought van now.  It is a family van, so my whole family always ride in the van with me.  We are in Los Angeles traffic where people drive very fast.  When the van shuts off in the middle of the fast moving freeway, it is an accident waiting to happen.  It has happened twice in 3 weeks.  It happened even after I brought the van in for the recall fix. - Chrysler Pacifica 03A recall fix is not fixing the problem.    Please, help us.  Pacifica Hybrid owners' lives are at risk every time they drive their vans.  They also put other drivers at risk.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}