{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11523406","retrievedAt":"2026-11-05T05:21:15.510Z","count":1,"results":[{"odiNumber":11523406,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"05/23/2023","vin":"5YJ3E1EC4MF","components":"POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"On May 22, 2023 driving south on I-580 through Reno with the Tesla adaptive cruise control, there's a 55mph construction zone.  As a result, I use the right scroll wheel to adjust the speed from 65 to 55mph.  The scroll wheel didn't work.  As a result, I turned off the cruise control with the right steering wheel stalk. At the same time, I noticed the vehicle speed indicator on the upper left of the CRT display was malfunctioning; both failing to respond to changes in the car's speed, and then indicating erroneous speeds (at one point indicating 34mph when I was going around 60mph.  These issues continued. I took the exit on Double R Blvd to turn right.  As I got into the right lane on the freeway to exit I attempted to turn off the cruise control and it didn't work.  Approaching the exit, I then applied the brake.  The regenerative braking function did not apply.  As a result, it felt like the cruise control didn't turn off.  However, I braked to a stop at the intersection in the right lane with no issues. When the traffic cleared, I attempted to turn right and proceed east on Double R Blvd.  The car didn't move.  Using the right stalk, I tried shifting into drive, reverse, and back.  All this time, the drive (D) and reverse (R) indications on the CRT did not show.  I let off the brake and the car inched forward.  I turned right immediately into the Maverick gas station entrance to get off RR. The CRT display now showed the back-up camera displays (a normal indication of the car being in reverse).  I cautiously let off the brake and applied the accelerator pedal to see if I backed up, but the car was in drive and proceeded normally.  I continued to drive and the CRT screen went completely black.  I soon realized the car's computer was rebooting with the faint Tesla logo on the black screen.  Within a mile or so, everything came back on the screen and worked normally.  I then reached my destination.  When I returned to the car, it was as if nothing had happened.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}