{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11524720","retrievedAt":"2026-11-05T05:21:15.137Z","count":1,"results":[{"odiNumber":11524720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2021","dateComplaintFiled":"05/31/2023","vin":"3C6UR5FL3MG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My local Ram Dealership in Del Rio, Texas (Ram Country), has refused to repair my open recalls on my 2021 Ram 2500 Diesel.   This includes the heater relay recall and the transmission dipstick recall.   I have visited the dealership on at least 5 occassions and each time I am put on a new \"waiting list\".    Ram Country has informed me that they get parts weekly and will call me to schedule needed repairs, however they never do.   What can I do to get my recalls fixed, and finally closed.    I get FCA recall notifications warning me to get my recalls completed, however again, my local Ram Dealer refuses to schedule a repair, and continues putting my on a waiting list, and has recommended that maybe I should get a new vehicle.   For your information........I paid $75,000.00 for my truck 22 months ago, and I cant buy a new truck everytime the manufacturer refuses to make a diligent effort for recall remediation.    I need help please..........","products":[{"type":"Vehicle","productYear":"2021","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}