{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11526727","retrievedAt":"2026-11-05T03:28:16.580Z","count":1,"results":[{"odiNumber":11526727,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"06/13/2023","vin":"5J6RW5H35KL","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have a 2019 Honda CRV, purchased new on Guam from Triple J Honda (Tamuning) on Jan 2020. As of May 2023, my car has about 32,000 miles but my car began having trouble starting [engine made sputtering(?) noises when turning the key] that morning. Then, while driving in traffic, the car had STALLED/STOPPED WORKING in the middle of rush hour (around 9AM) traffic!!! THANK the LORD, though, the traffic light had just turned red so all the other drivers were slowing down around me! I tried over & over again, but the car wouldn't start!  So, the police had to stop/redirect traffic and also helped me push my car to a safe area. Almost all the warning signals on my dashboard were lit on, so I wasn't sure what caused the problem. The engine warning light was also on, so I had a towing company take my car home to replace with a new Honda battery. After placing a new Honda car battery (bought at Triple J Tamuning), it still had difficulty starting, made sputtering noises, and was drivable for only 2-3 feet, then it died again!  I had to tow my car again but to Triple J Honda (Tamuning) to diagnose the problem. The service advisor told me that the reason why my car won't start is because \"You have a major problem with your fuel pump.\" I researched online and found that 2018-2019 Honda CRV had safety recalls for the fuel pumps. So, I searched the nhtsa & owners.honda.com websites whether there's a safety recall for my car; but there's no recall showing based on my VIN. Is it true that more cars are being still being added or owners notified later about the safety recalls? This 2019 Honda CRV is the only car available to make deliveries/pick up some supplies for my (very small: me & my mom) family business. So, we really do need this car working reliably asap. If Triple J Honda says that I have to pay for the fuel pump replacement because there's no safety recall for my car's VIN, what can/should I do? How can I know or be notified whether my car will get a safety recall? Thank","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}