{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11528927","retrievedAt":"2026-11-05T03:28:59.878Z","count":1,"results":[{"odiNumber":11528927,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"06/26/2023","vin":"5UXCR6C58KL","components":"STEERING,AIR BAGS,SEAT BELTS","summary":"Vehicle airbag/seatbelt warning light on 9/2022. Airbag (seatbelt) module replaced. Caused by condensation or leak due to BMW not sealing cupholders and placing KEY SAFETY EQUIPMENT directly under unsealed cupholders. I was told other modules likely damaged but airbags and seatbelt were first to go out.   2023 April/May - steering issues. Windshield wipers run continuously and cannot be turned off. Horn and turn signal also stopped working. Need steering column replaced. BMW said possibly also related to cupholder defect.   I am concerned the unsealed cupholders are going to kill someone if airbags deploy unnecessarily or seatbelt/airbags fail.   BMW should have not placed KEY safety equipment under unsealed drink holders.","products":[{"type":"Vehicle","productYear":"2019","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}