{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11537817","retrievedAt":"2026-11-05T07:00:08.187Z","count":1,"results":[{"odiNumber":11537817,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"08/11/2023","vin":"WVGRMPE23NP","components":"UNKNOWN OR OTHER","summary":"SW lockup, leading to malfunction of speedometer display (infrequent updates, roughly once per minute).  Cleared by manual reset of central display system.  Tuesday July 25.  I-5 between Yreka CA to Ashland OR Starting about 3:50pm in Yreka, outside temp roughly 100 degrees Stopped to charge a Electrify America Station at Yreka Walmart, 30 minutes, starting at 16% change, ending at 68%.  Initial rate of charge was 78KW. Came to a stop, Park button, stepped out of car. (AC shut down per standard as I stepped out of car. Attached HVDC charging, started to charge. Stepped back into car an attempted to turn on AC.  Just started attempting to start car expecting that it would complain about charging in process.  Dont recall the exact process, but did end up with AC active and Charging in process. Cancelled charging via button on charging station at 30 minutes (to avoid charging fees that started after 30 minutes) disconnected charging plug, got into car and activated high power drive system. center console showed showed main charging page.  Dont recall seeing standard startup VW branding screen. Attempted to press ‘Climate’ button to turn AC back on, main screen, no response, screen stayed on ‘Charging’ screen. Press other buttons on center console, no response. Time on the display was stuck at 4:20pm. Put car into Reverse, drive (B) to get back onto freeway.  Expected center console to deadman timeout, reset, it did not. did try about 5 second press and hold on the center console power button, guess I should have held longer. Drove for 15 miles to rest area along freeway.  Center console stayed frozen, Steering wheel display did show speed and change of state of battery charge (charge/drain bars, battery current %, speedometer, etc)  Center console stayed at 68% Speedometer locked up about 10 min later,  cleared by manual reset 30 min later. into VW dealer/shop Sunnyvale CA 08-02-2023, NPF.  More narrative available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}