{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11541850","retrievedAt":"2026-11-05T05:19:32.723Z","count":1,"results":[{"odiNumber":11541850,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2023","dateComplaintFiled":"08/31/2023","vin":"2T3C1RFV7MW","components":"UNKNOWN OR OTHER","summary":"I had three incidents since I purchased the car in January 2022.   The first incident was in October 2022.  I tried to park in the parking lot of McGovern Stella Link Library 7405 Stella Link Rd Houston Texas but the brake did not work and kept going and jumped over the parking block and  in the pedestrian way and still kept going and about to hit the building.  I was in a complete shock and disbelief but I had to get off  the pedestrian way as fast as I could to avoid a major disaster.   Fortunately there were no people in the pedestrian way, so I was able to do what I had to do. But my car was seriously damaged from hitting the parking blocks and poles.  At that moment I thought I did something wrong but now I believe that the incident was caused by brake problem as I had two more incidents related to brake issues after.  The second incident was in January 2023.  I was driving in Highway 249 feeder road and tried to stop at the traffic light.  I was going about 10-12  miles.  Car would not stop even after the brake was pushed all the way down to the floor and kept rolling and hit the other car in front . I took to Don McGill Toyota Service Dept and requested to fix the problem.  They kept it for over a week and told me that my car is safe to drive.  Evidently they did not correct the brake problem.  The same brake problem occurred again for the 3th time on August 26, 2023.   It happened on Highway 6 near Memorial Drive traffic light.  To stop the car at the traffic light I pushed the brake but the car failed to stop and came very close to hitting the other car in front. I used emergency parking to stop.  Thankfully the other car made a right turn to a street (I was in right lane) so this time I escaped from hitting the car.   2021RAV4 has serious brake issues. The scary thing is I do not know when and where the brake might fail again.  What if it happens on freeway !?  Driving with good brakes is utmost safety issue. TOYOTA SHOULD FIX OR REPLACE THE BRAKES.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}