{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11553920","retrievedAt":"2026-11-05T07:25:05.799Z","count":1,"results":[{"odiNumber":11553920,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"11/07/2023","vin":"5J6RW2H81NA","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was in a dedicated lane to make a left turn. There was no vehicle in front of me and no pedestrians in the crosswalk.  I was coasting to the light at about 20mph or less as I could see that it was red and because I am familiar with the intersection , I knew it would not turn green immediately. At 2 to 3 car lengths back from where I was going to stop all of a sudden the car jolted to a stop. The car immediately shut down (quit running). There was no car behind me or I am sure my car would have been rear ended.  I got out of the car to see if there was something under it or if I could see if something had fallen off the underside of the car.  I tried to restart the car but it would not start.  By that time there were 2 cars behind me waiting to turn.  I got out of the car and went back to the nearest car and told the driver she needed to go around my car.  I got back into my car and tried to restart it and it started.  I had absolutely no warning before this happened.  I did not take the car for an inspection but I did call the salesman (as soon as I could). He said it might be because of the forward collision system and suggested that I could turn it off. He said that the system is very sensitive and even a leaf might set it off.  Even though it was in October, it was not a windy day and most trees in my area had not started losing their leaves.  I bought this car because of the safety equipment as I am [XXX]  and in good health, but I am a practical person.  I did tell the salesman that if there is another incident that I would be coming in for an inspection. I have been anxious about this and have learned others have had this problem.     Thank You,  [XXX]  [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}