{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11575126","retrievedAt":"2026-11-05T05:20:03.204Z","count":1,"results":[{"odiNumber":11575126,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"03/03/2024","vin":"JHMFC1F39KX","components":"UNKNOWN OR OTHER","summary":"Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590  Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However,  the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread  [XXX]  {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX]  [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}