{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11576636","retrievedAt":"2026-11-05T05:22:20.038Z","count":1,"results":[{"odiNumber":11576636,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2024","dateComplaintFiled":"03/11/2024","vin":"2C4RC1EG1LR","components":"STEERING","summary":"while driving at 55mph to lunch on the highway, my steering dash alarm reflected RED saying \" SERVICE: POWER STEERING IMMEDIATELY, then almost without any warning the car died, power steering didn't work and I could not steer my car to a safe stop .  IT DIED IN THE MIDDLE OF THE ROAD!!!  I took a picture of the dash with my phone and would love to send it to you.  I turned the car off, and after 30 seconds back on, no SERVICE WARNING initially, but then two minutes later the SERVICE POWER STEERING light came back on, but the car kept running and didn't die. Drove home, service warning went away, then as pulling into our driveway SERVICE WARNING came on again.  Turned the car off, went and GOOGLED this issue and found out there was a RECALL NOTICE for all Pacifica Touring L models 2017 to  2019, for this EXACT ISSUE, but my car is a Chrysler Pacifica Touring L 2020!!!!!!!!!!  This issue could have gotten me and my wife KILLED due to the dangerous nature of this defect in the steering for the STOP  / START battery system that controls the steering.  THIS PACIFICA 2020 MODEL NEEDS TO BE ADDED RIGHT THIS MINUTE TO THE EXISTING 2017-2019 RECALL THAT NTSHA PUT OUT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}