{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11578602","retrievedAt":"2026-11-05T07:26:57.039Z","count":1,"results":[{"odiNumber":11578602,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"03/20/2024","vin":"5N1AT3AB1MC","components":"UNKNOWN OR OTHER","summary":"On around [XXX] around 9-10 pm. I hear a muffled explosion. It even vibrated our house. It scared me and our two dogs. On [XXX] we ran errands in my vehicle. We get home. I open her hatch to get stuff out. I hear broken glass sound. I look up to see her rear window completely shattered.  With two holes. One in the same area on either side. The glass actually blew outwards!!  I called my local Nissan in Greeneville,  TN. They told me to bring it in on on [XXX]. Before taking it in. I googled our issue. Low and behold NUMEROUS 2021 Nissan Rogue owners on a Nissan Forum has had the same issue! Nissan denies that there's been any issues have they had to replace any rear windows due to this. On a Nissan Forum other customers have been denied as well! A company that makes BILLIONS won't accept responsibility.  I know one thing. We'll never buy another Nissan for sure. As we had to pay out of pocket almost $500 to have it replaced.   Nissan denied ours as I had to tape it all up. Otherwise it would've fallen out into the road. Roughly 2 dozen or more customers can't be lying nor be wrong. Please help us. As I'm pretty sure it's a bad batch of glass. If it were anything else there'd probably be more.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"NISSAN","productModel":"ROGUE","manufacturer":"Nissan North America, Inc."}]}]}