{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11581839","retrievedAt":"2026-11-05T06:05:50.856Z","count":1,"results":[{"odiNumber":11581839,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"04/09/2024","vin":"1V2ER2CA9LC","components":"STEERING,ELECTRICAL SYSTEM","summary":"When turning my vehicle to the left or right at slow speeds, the steering wheel rattles and wants to auto correct to a straight position. This has caused my wife and I to almost collide with other parked vehicles.   The GPS in my vehicle has recently started to go haywire and fail to give any correct guidance. I plugged in my iPhone to use my CarPlay Map and the issue transfers over to the gps on my phone as well.  The moment I unplug the phone, the issue resolves on my phone but resumes on my vehicles gps.   My heater won’t take affect until I reached approx 80 degrees. I begin to raise the temp and the rear vents begin to blow hot air at the high 70’s while the front of the vehicle remains at AC. Once i hit 80 degrees the heater turns on at the front of the vehicle.   The issues all started when I had a module replaced in my vehicle. Approximately time issues began was first week of March 2024. I have videos showing the rattling steering, the haywire gps and the HVAC issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}