{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11589052","retrievedAt":"2026-11-05T05:21:57.184Z","count":1,"results":[{"odiNumber":11589052,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"05/16/2024","vin":"2T3R1RFV6RC","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"Dear Tim Sir,   Greetings to you and Team I hope this email finds you well,  Brining it to your attention once again ( VOQ #11581817 Previous case no), In a less than 3 weeks of time and after Toyota's investigations and promises went unfaithful. As per Toyota's office sent email on the April 17th stating the vehicle is fit and safe after claiming highly on the investigation report and put me again into unsafe vehicle,   Unfortunately, again last Sunday Morning [XXX] 2024 Time around 2:45 AM on the highway 10 near Orangeville this happened again when the vehicle was on the speed of 80KM a BIG Red steering wheel with exclamation mark appeared with warning sound and for a few seconds steering lost all its power by putting me and family in a dangerous situation and I had to stop the vehicle and its regain the power to pull over on the safer side.  I called emergency roadside assistance of Toyota at 3:15 AM after taking car in near safe place, They said they would need a few hours to reach out me and requested me if you can still drive vehicle can park at home and contact your dealer, I had no choice than driving the vehicle as I was with my wife on the rainy night and dark road, I took this risk to reach home. I informed Toyota after reaching home safely.     This is already brought to your attention briefly last time before with Toyota and so as dealership level and provided Digital facts regarding the safety issue in RAV4 XLE AWD I VIN:  [XXX] .  Toyota is just giving false commitments in the shape of reports and promises that could lead to accidents or someone's life. in last 3 months its 3rd time and  vehicle spend almost 25 days in service centre and and its brand new vehicle with less than 3000 km on it.   [XXX]  Sir please help.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}