{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11610537","retrievedAt":"2026-11-05T02:36:00.100Z","count":1,"results":[{"odiNumber":11610537,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"08/23/2024","vin":"JHLRW2H91KX","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I was driving slowly yesterday in a parking lot area and the electrical system on my 2019 CRV Touring sent messages that the brakes, power steering, and engine were shutting down.  I lost some power steering capabilities and the brakes were not working normally, but were partially working.  I called the dealer who was nearby and they said if I could drive it, to try to get to the dealership.  I was less than a mile away, so I was able to drive it very slowly without complete power steering.  I was told that all of the electrical signals and shut-downs were due to a fuel injector defect and that I would need all fuel injectors replaced.  I have had my Honda regularly serviced without missing any needed service appointments.  Prior to the electrical system shut-down yesterday, my Honda was on a recall list for a new fuel pump, which was incorrectly installed, had to be reinstalled a second time, only to find out from Honda that they had made an error and should not have sent me a letter that my Honda was under a recall for a defective fuel pump.  The electrical issues began to surface soon after the second fuel pump install (the reinstall due to incorrect install the first time).  It also needs to be noted that my car cabin smelled of gas for several days after the fuel pump installs, and if I fill up my gas tank to full, the cabin of my car has a gas smell.  My battery immediately died shortly after the second fuel pump install and it was only approximately 2 years old. The screen where my indicators are will frequently shut down for no reason from time to time, but then will come back on. Yesterday was the first time that all systems sent warnings that everything was going to shut down, and the steering and brake systems were compromised.  My family and I have concerns regarding the safety of this vehicle at this time.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}