{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11617885","retrievedAt":"2026-11-05T06:02:59.460Z","count":1,"results":[{"odiNumber":11617885,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"10/03/2024","vin":"5UXCR6C05L9","components":"ENGINE","summary":"Starter malfunction caused engine to shut down in the middle . Message on screen indicated that the engine overheated and shut down was to prevent further damage. Drivetrain messages also appeared indicating that vehicle was ok to drive, but unfortunately wouldn't start/drive. Wouldn't shift to Neutral for towing. BMW dealer inspected vehicle, then replaced batteries and faulty starter.   Event happened PRIOR to receiving notice re safety recall campaign no. 24V-576 for the engine starter remedy.   Event happened without warning and about a mile from home , causing vehicle to stop in moving traffic on a very busy, 6 lane road. Policy were dispatched to help with traffic control and safety.   Vehicle was inspected by and serviced by BMW dealer.","products":[{"type":"Vehicle","productYear":"2020","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}