{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11624250","retrievedAt":"2026-11-05T08:05:37.149Z","count":1,"results":[{"odiNumber":11624250,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"11/08/2024","vin":"1V2GNPE81PC","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I left my office at about [XXX] on [XXX] Thursday for home, traffic was moderate, approaching the long weekend. I reached home at 5:29 pm, opened the garage and started parking the vehicle inside the car. All of a sudden, the car just took off and randomly accelerated and the next thing I found was that the vehicle landed and stopped right inside the house on the small island by the garage entrance, which is about 9” higher than garage floor, into the house with the front metal door and right side of the wall and bathroom door all shattered in front! On my left, I saw my wife in (by kitchen stove) in total panic and my [XXX]  mother- in- law shouting to my wife. “What happened?!”, and my [XXX]  grandson crying and closing his ears from the loud sound! Instinctively, as I realized I would not be able to exit the vehicle from where it was lodged, I reversed the vehicle back into garage where I could come out. As I switched into reverse gear (which this vehicle requires you to press the brake to be able to switch from drive to reverse), the vehicle again just accelerated with force. This time, damaging the garbage can in the garage, left garage door vertical track, drywall and outside brick wall, as the brakes were not engaging.  If I had not steered my car right or left, I would  have landed in the living room of the house across the street. Therefore, I steered to the right to remain on the street (in hindsight, this may not have been the best choice – in case there was another vehicle or resident walking on the street). As my vehicle was in reverse, going towards the street perpendicular to mine, it knocked down the street sign pole onto my property, ran over the curb, grass,  and landscaping stones on my lawn. Finally, the vehicle stopped two feet away from my living room window and 3-4 feet above street level, under a tree on my front lawn, crashing against a big landscaping rock. When the vehicle stopped, it took me at least 30 seconds to rea INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}