{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11631324","retrievedAt":"2026-11-05T06:05:49.981Z","count":1,"results":[{"odiNumber":11631324,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2024","dateComplaintFiled":"12/18/2024","vin":"1V2DR2CA7KC","components":"FUEL/PROPULSION SYSTEM","summary":"2019 VW Atlas SE V6 fwd with 66,xxx miles USA. Just very recently at this mileage I experienced stalling at low speeds or coming to stop and engine has died on 2 occasions. Once reversing out of my driveway sand dealing getting reverse to neutral to eventually fully stop and to shift into drive as I occasionally do but this time the engine died as I shifted to neutral. No known warning lights at that time. Second time I came to slow and then stop at a median to u turn as I've done numerous times but while stopping there waiting for cross traffic to clear, engine died and dash message said to restart manually. I put into neutral and restarted car. Days after, I see dash message of error, start stop disabled/malfunction. Thereafter for almost a week, start/stop would not engage at all. I researched and had a gut feeling that the service campaign letter I received from VW regarding charcoal canister extended warranty would be relevant. My gut feeling, and research, and now finally confirmed by dealership, the issue is in fact the charcoal canister and N80 valve. I now lost confidence in VW quite beyond fully. My very first issue was the sway bar end link issue which I think became a service campaign issue. I wasn't informed of any issue in this case but felt a gradual degradation in handling and ride quality around 3x,xxx miles and took it into dealership to inspect. End links replaced under warranty with updated parts and car felt normal and can to itself. Second big issue and annoyance was the passenger airbag detection system. I received letter that my car affected and thought a fix would arrive soon but was paranoid about having front passenger riding bc the issue was that system might not detect person sitting there and not deploy airbag in accident. Frustrating to have a fix come almost a year later!!!! Other issue, leaking or low or missing coolant warning, cylinder misfire and water pump replaced.","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}