{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11645455","retrievedAt":"2026-11-05T03:28:06.091Z","count":1,"results":[{"odiNumber":11645455,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"02/27/2025","vin":"5YJ3E1EBXRF","components":"STEERING,SUSPENSION","summary":"Complaint: I took delivery of my new Tesla Model 3 on [XXX], and noticed it pulls hard to the right from day one. The steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. It’s dangerous on highways; I’ve nearly lost control multiple times. Service wait times delayed my first visit over a month.   Service History: Tesla Service, Dedham, MA, three visits:   [XXX]: Techs confirmed pulling, performed alignment—issue unchanged.    [XXX]: Pulling replicated, alignment redone—no fix.    [XXX]: Supervisor test-drove, claimed no issues, said “normal operation,” and refused further action.  Third-Party Input: On [XXX], Electrified Garage (Amesbury, MA), a Tesla/EV specialist, replicated the pulling, shaking, and instability. They suspect a suspension or steering defect (e.g., rack/control arm) and urged Tesla review, citing warranty coverage and parts limits. They called it a safety risk.   Current State: The car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. I’ve stopped highway driving after near-misses. Tesla’s “normal” ignores this danger. Available for inspection on request.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}