{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11656050","retrievedAt":"2026-11-05T05:21:26.415Z","count":1,"results":[{"odiNumber":11656050,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"04/22/2025","vin":"1C4HJXDN4NW","components":"ELECTRICAL SYSTEM","summary":"See attached document for complaint. Excerpt from attachment:  I received a letter from the FCA FIAT CHRYSLER AUTOMOBILES an according to the National Traffic and Motor Vehicle Safety act that letter stated: \"FCA US LLC had decided that certain 2022 Jeep Wrangler vehicle equipped with a 3.5\" Instrument Panel Cluster (IPC) failed to conform to Federal Motor Vehicle Safety Standard (FMVS) No.101-Controls and displays\" Safety recall 30B/NHTSA 24V -652 February 2025 I called the FCA Recall Assistance center at 1-800-853-1403. The agent told me the part was available. So, I made an appointment through them and to brought my Jeep into the San Diego Chrysler Dodge Jeep Ram San Diego, CA, but about an hour later I received a phone call the \"mechanics\" said that they did not have the part(s) for this issue to be repaired. We went back to retrieve my 2022 Jeep Wrangler Sport Sand was told that they could keep the car due to needing the latest mileage on my Jeep, before they even could order the parts or whatever to fix it. Note my instrumental panel seem to be working fine. But According to that Jeep \"mechanic\" it still had to be replaced. I can't afford to leave my Jeep there waiting for some part(s) to be ordered. The mechanics can't say when the parts would be available for the repair to be done. It could be a week, it could be a month, it could be a year, they can't say. But they never told me if they are ordering any parts without keeping my Jeep there gathering dust waiting for something to happen. The \"mechanics\" aren't going to charge me, that is what they said. But the part about not getting it done in a reasonable time due to not having the parts and wanting me to leave the Jeep there to what? Gather dust? Service dealer at San Diego Chrysler Dodge Jeep Ram 777 [XXX] , San Diego, CA92108 My vehicle is a 2022 Red 4 Door Jeep Wrangler Sport S Vin# [XXX]  I paid over 50,000 USD for that 2022 Jeep Wrangler Sports S and this issue can't be solves? I would like an answer as to why my Jeep needs to be left with the service dealership before even ordering the part(s).  I have enclosed the letter I received from the FCA FIAT CHRYSLER AUTOMOBILES Which in the letter states that, \"To do this, you dealer will replace the IPC. The estimated repair time is 2 days for the new IPC to be programmed with current mileage and delivered to the dealership.\" But the I was told the parts were not in stock and they did not know where it would be available to take care of the issue. Nothing was said about whether parts were available it could be a couple of days for the Jeep to be repaired. Please note that the Jeep first POC is XXXX XXXX, but I am also on the contract/payments and the Jeep is registered in both of our names. But I am the primary driver of the 2022 Jeep.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}