{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11669758","retrievedAt":"2026-11-05T05:20:48.554Z","count":1,"results":[{"odiNumber":11669758,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"06/27/2025","vin":"5UXJU2C51KL","components":"UNKNOWN OR OTHER","summary":"The emergency call warning on the dash was activated. GPS and Heads-up display no longer functioned correctly. BMW Dealership replaced TCB2 Box and battery at a cost of $2956.63. In researching this issue found numerous complaints from other owners. Contacted BMW and was told they were not responsible, car was out of warranty (4yr / 50,000 mi). This is an electronic component that is positioned in the least hostile environment of the vehicle. It has NO moving parts, is located in a dry / protected area (above the headliner), has NO knobs to turn / buttons to push / or screens to touch and is not subject to normal wear and tear. One of 2 things seem to be the case: This is a rare failure of this component - in which case I would think BMW and the manufacturer would be not only interested to investigate but also responsible. This is a regular failure of this component and since it is an integral part of the car's safety system BMW does not want to acknowledge a known defect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}