{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11674379","retrievedAt":"2026-11-05T04:26:36.170Z","count":1,"results":[{"odiNumber":11674379,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"07/17/2025","vin":"5J8TC1H38KL","components":"UNKNOWN OR OTHER","summary":"I am writing to formally bring to your attention a recurring and concerning design issue with the Acura RDX involving the sunroof drainage system. This problem appears to stem from a flawed design in which the drainage channels frequently become clogged, leading to water accumulating and eventually leaking into the vehicle’s cabin and trunk areas.  In my personal experience, this defect has resulted in persistent water intrusion that not only damages the interior but creates a serious risk for mold and mildew growth, along with unpleasant and unhealthy odors from sitting water. The accumulation of stagnant water inside a sealed vehicle presents a clear health and safety concern, particularly for families and daily commuters.  The cost to have the drains professionally cleared at the dealership is approximately $300 per visit. I have been advised that this cleaning will be an ongoing necessity, despite the fact that this type of maintenance is not commonly expected of vehicle owners as part of standard upkeep. In comparison, this expense surpasses the cost of regular oil changes or tire rotations — yet it addresses a problem that stems from the car’s design rather than from use or neglect.  I contacted both the dealership and Honda customer service and was told there is no permanent fix for this issue. The best they could offer was to cover 50% of the cost for a temporary solution — drain cleaning — which does nothing to resolve the root design flaw and will inevitably need to be repeated. As a consumer who has invested in a premium vehicle, I find this resolution to be unacceptable and financially burdensome.  I respectfully request that the NHTSA investigate this matter as a potential defect affecting vehicle safety and integrity. Given the number of similar complaints circulating in consumer forums and online reviews, it is clear that this is not an isolated incident, but rather a systemic problem that deserves further attention and possible action.","products":[{"type":"Vehicle","productYear":"2019","productMake":"ACURA","productModel":"RDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}