{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11676780","retrievedAt":"2026-11-05T05:20:48.182Z","count":1,"results":[{"odiNumber":11676780,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"07/28/2025","vin":"5J6RW1H50MA","components":"STEERING,SUSPENSION,WHEELS","summary":"Dear National Recall Team,  I am writing to report a recurring and potentially hazardous issue with my vehicle that has not yet been addressed through a recall.  Since July 2024, I have experienced a problem with the steering wheel intermittently getting stuck, accompanied by a rattling noise from the left side of the vehicle. During a routine oil change, I asked the service technician to inspect the issue, but I was told everything appeared normal. Despite this, the problem has continued.  I followed up with several phone calls but was consistently told that no issues could be found. I brought the vehicle back in again on Friday, where they replaced the brake fluid, yet once again reported no findings. Unfortunately, the steering issue and rattling noise persist, and I am increasingly concerned for my safety while operating the vehicle.  When I contacted customer service, I was informed that only vehicles from model years 2022–2024 are currently covered under a recall for steering-related problems. As my vehicle does not fall within that range, I was told I do not qualify for assistance — despite experiencing similar symptoms.  I respectfully request that this issue be investigated further, as it appears to pose a serious safety risk. I am happy to provide additional documentation or bring the vehicle in for inspection if needed.  Thank you for your time and attention to this matter.","products":[{"type":"Vehicle","productYear":"2021","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}