{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11684543","retrievedAt":"2026-11-05T04:26:26.326Z","count":1,"results":[{"odiNumber":11684543,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"09/02/2025","vin":"7FARW2H59ME","components":"FORWARD COLLISION AVOIDANCE","summary":"About a year ago, I was driving at speeds of approximately 10-15 mph when my car braked and immediately brought me to a dead stop despite no obstacles being present in the roadway. It appears the automatic emergency braking system malfunctioned. Had there been a car behind me, it likely would have caused an accident.   On August 15, 2025, I was driving on the freeway using the adaptive cruise control when traffic in front of me slowed, engaging the automatic emergency braking. Traffic in front of me cleared almost immediately but my car was still very rapidly decelerating. I pressed the gas pedal, but the vehicle continued to bring me to almost a complete, immediate stop on the freeway (I had been traveling at 70-80 mph prior to the stop). I feel incredibly fortunate that I did not end up in an accident due to the traffic behind me and that no one was injured or killed. I pulled off onto the shoulder when it became clear that I was not going to be able to quickly regain control of my vehicle. Driving a vehicle without being able to properly control it was an absolutely terrifying experience. I was bracing myself for impact from behind as I desperately tried to regain control and accelerate back up to the flow of traffic. I am certain that this malfunction will result in deaths if not addressed.  On August 23rd, 2025, I was driving on a highway at approximately 60 mph when the car in front of me slowed in preparation for a right turn off the road. I had disabled the CMBS feature at the beginning of my drive, yet the car still braked without me hitting the brake pedal. It was not an immediate, abrupt brake as I had experienced in the other two previously described incidents, but it was still highly unnerving to feel another loss of control of the vehicle, especially since the system was supposedly disabled.","products":[{"type":"Vehicle","productYear":"2021","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}