{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11711768","retrievedAt":"2026-11-05T05:21:40.579Z","count":1,"results":[{"odiNumber":11711768,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2026","dateComplaintFiled":"01/18/2026","vin":"5J6RS6H88SL","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Approximate Mileage on Car: 26500 Make/Model/Trim: Honda CRV Hybrid Sport-L Location: Manheim and Lancaster Counties, Pennsylvania Date of Incident: 1/17/26 Weather: Light snow, under 3\", mostly plowed/salted surfaces  While driving in light snowy road conditions, the vehicle failed to decelerate appropriately when the brake pedal was firmly applied. The driver was operating the vehicle cautiously and at reduced speeds under 20mph, appropriate for winter conditions. Snow accumulation was less than approximately 3 inches, and the roads were mostly plowed and treated with salt. Despite firm brake application, there was no noticeable ABS pulsing or vibration, and the vehicle continued to slide forward with minimal reduction in speed, right through a stop sign and then again at a 4-way traffic light intersection. Both times, the braking response felt delayed or ineffective, resulting in a significantly extended stopping distance. Steering control while braking was limited, leading to fishtailing and spinning across the road.  This did not feel like normal loss of traction or typical ABS engagement. The behavior was unexpected given the relatively moderate road conditions and the cautious driving behavior. No warning lights were immediately displayed during the incident. The experience felt like a loss of effective braking capability in winter conditions, creating a serious safety concern.  This condition increases the risk of collision due to the inability to stop the vehicle as expected, even when driven cautiously in moderately snowy, plowed, and salted road conditions. A driver has no reliable way to compensate when braking response is inconsistent or delayed.  The vehicle is marketed as AWD and suitable for adverse weather conditions. The braking behavior was inconsistent with expectations and with prior vehicles driven by the driver under similar winter conditions for over 40 years.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}