{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11723606","retrievedAt":"2026-11-05T05:22:09.965Z","count":1,"results":[{"odiNumber":11723606,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"03/11/2026","vin":"5UXTR7C55KL","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"hello I am formally reporting:  Safety‑Critical Failures and Applicable Federal Requirements the attached  2019 BMW X3 – VIN [XXX]  1. Rearview Camera Failure Federal Requirement:  FMVSS 111 – Rear Visibility Relevant Obligations:  - Rearview image must activate automatically when shifting into reverse.  - System must provide a minimum field of view.  - System must function reliably under normal operating conditions.  Failure:  The rearview camera failed completely, resulting in loss of federally required rear visibility.  2. Emergency Call (eCall) System Malfunction Federal Requirement: 49 CFR § 573 – Defect and Noncompliance Responsibility   (NHTSA considers eCall part of the post‑crash safety architecture.)  Relevant Obligations:  - Manufacturers must investigate safety‑related failures.  - Manufacturers must determine defect scope and affected population.  Failure:  The vehicle displays “Emergency Call System Malfunction” warnings, indicating loss of automatic crash notification capability.  3. Forward Collision Warning / Pedestrian Warning Failure  Federal Requirement:  FMVSS 126 – Electronic Stability Control (ESC)  - NHTSA ADAS Safety Guidance (Forward Collision Warning, Pedestrian Detection)  Relevant Obligations:  - ADAS systems supporting collision avoidance must function reliably.  - Failures must be investigated for potential safety defects.  - Manufacturers must document defect determination and scope.  Failure:  The vehicle displays warnings indicating failure of forward collision warning and pedestrian detection systems, impairing collision‑avoidance capability.  4. Telematics Control Unit (TCU) Failure Federal Requirement:  49 CFR § 573 – Defect Reporting  - NHTSA Safety Recall Rules (TCU failures affecting safety systems) Relevant Obligations:  - TCU failures affecting safety‑critical subsystems must be investigated.  - Manufacturers must determine whether the failure constitutes a defect.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]}]}