{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11730071","retrievedAt":"2026-11-05T07:11:59.042Z","count":1,"results":[{"odiNumber":11730071,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"04/08/2026","vin":"1V2VRPE87SC","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Following the recent winter update, I noticed several faults during the weekend prior to the major incident described below: ​Child Lock Malfunction: The car entered \"child mode\" and the rear door could not be opened from the inside or outside until I exited and re-entered the vehicle. ​Driver-Side Control Failure: The driver-side door controls stopped functioning. They only reset after I exited and re-entered the car. ​Alarm Malfunction: The alarm triggered unexpectedly while we were exiting the vehicle. ​Incident Report: 12/22/2025 While taking my daughter to Taekwondo (TKD) practice, I positioned the vehicle to back into a parking spot. I shifted into reverse, and the backup camera activated. As I always do, I checked my mirrors and the camera to ensure the path was clear. The vehicle did not provide any proximity beeps as it usually does when near an object. ​When I released the brakes, the vehicle did not move. I pressed the accelerator, and the car suddenly jumped forward, striking two parked vehicles. Thankfully, it was only a \"fender bender\" and no one was injured. ​Following the collision, the ID.4 screen became unresponsive for a moment, and the vehicle refused to power down when I lifted my weight from the seat. I had to get back in, close the door, fasten my seatbelt, unfasten it, and exit again before the vehicle finally turned off. I reported the incident to my insurance, and the damage to all three vehicles was covered. ​Follow-up: 12/23/2025 During a test drive the following day, I noticed the parking sensors would activate and beep as I approached intersections. This would only last a few seconds, but the screen would indicate an obstacle in front of the car when the path was clear. ​I took the vehicle to the dealer, but they were unable to replicate the faults. They reset the computer but claimed they did not have access to the specific fault codes. I took the car to a repair shop for bodywork, but it still exhibits minor software \"quirks\".","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}