{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11753035","retrievedAt":"2026-11-05T04:25:55.514Z","count":1,"results":[{"odiNumber":11753035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"07/27/2026","vin":"1FTEW1E53LK","components":"POWER TRAIN,ENGINE","summary":"I. Vehicle Purchase and Maintenance History In September 2020, I purchased this 2020 Ford F-150 new.    II. Chronology of Defect and Repair Attempts Around 33,000 miles, the vehicle began exhibiting severe excessive oil consumption, an audible engine noise, and visible blue/gray smoke puffs emitting from the exhaust system. The following timeline outlines my exhaustive efforts to have Ford remedy this under warranty: •             March 14, 2025 (36,370 miles): First formally reported the noise and exhaust smoke to Service Advisor Shelby Ray. The dealership initiated an official Ford Oil Consumption Test. I was instructed to drive 1,000-mile increments and return for unrecorded level checks. •             May 21, 2025 (38,200 miles): Second formal report. The dealership performed Technical Service Bulletin (TSB) 192365 CP:6006, an established protocol recognizing inherent oil consumption flaws in this specific 5.0L engine. •             August 7, 2025 – September 11, 2025 (41,119 miles): Third formal report. The vehicle was left at Tony Serra Ford for over a month (RO # 6034434) to perform engine repairs mandated by Ford tech lines. A loaner vehicle was provided. •             December 9, 2025 (44,144 miles): Fourth formal report. The defect was noted as unresolved and still present between oil changes. The engine was found to be 2 quarts low on oil upon arrival. A new tech line case was opened. •             May 7, 2026 – Present (48,086 miles): Fifth formal report. The engine noise and exhaust smoke. Truck has been at dealer for 3 months with no resolution.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}