{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11754009","retrievedAt":"2026-11-05T06:05:51.146Z","count":1,"results":[{"odiNumber":11754009,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2026","dateComplaintFiled":"07/31/2026","vin":"5J8YE1H32SL","components":"ENGINE","summary":"I am submitting this complaint regarding my **2025 Acura MDX**, which I currently lease. The vehicle has an ongoing starting system malfunction that has not been resolved despite multiple service visits. I believe this issue presents a significant safety risk.  The primary issue involves the **Auto Idle Stop/Auto Start-Stop system**. When the vehicle automatically shuts off at a red light, stop sign, or while idling, it will occasionally fail to restart when I release the brake or attempt to accelerate. Instead of restarting normally, the vehicle hesitates, stutters, or remains off. This creates a dangerous situation because the vehicle is unexpectedly disabled while in traffic, increasing the risk of being rear-ended or causing an accident.  In addition to the Auto Idle Stop issue, the vehicle also has problems during the initial startup. When I attempt to start the vehicle using the push-button ignition, it frequently fails to start on the first attempt. I often have to press the start button a second time before the engine starts, and even then, the engine stutters or hesitates before finally turning over. This should not occur in a brand-new 2025 vehicle.  I have taken the vehicle to the dealership multiple times for this issue:  * During the first visit, I was told the battery was the cause. * During the second visit, the starter was replaced. * After the problem continued, I returned again. The dealership tested both the battery and the replacement starter and advised that both components were operating properly. * The dealership then opened a case with Honda/Acura engineering for further investigation.  Despite these repeated repair attempts, the issue remains unresolved. I have been told that it is likely a software issue and that engineers are \"looking into it.\" In the meantime, I was instructed to simply disable the Auto Idle Stop feature every time I start the vehicle.  This is not an acceptable solution. I do have videos but it will now allow me to up","products":[{"type":"Vehicle","productYear":"2025","productMake":"ACURA","productModel":"MDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}