{"source":"NHTSA vehicle owner complaint","officialApiUrl":"https://api.nhtsa.gov/complaints/odinumber?odinumber=11754729","retrievedAt":"2026-11-05T04:26:02.361Z","count":1,"results":[{"odiNumber":11754729,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2025","dateComplaintFiled":"08/04/2026","vin":"1C4RJFAG5MC","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center.  Took car into 2 mechanics on separate occasions and finally to the Jeep dealership for service. Because issue couldn’t be duplicated- nothing was done. However, recently while driving, same extended crank pattern noise and unstable/rough propulsion occurred while driving on the highway. Same Electronic throttle control warning light came on along with the check engine light. Also cruise control and the auto On Off feature became disabled. I scheduled service with my mechanic as soon as possible and they found the stored code was related to Technical Service Bulletin 2014-004-25 REV.B. This bulletin lists the symptoms I described yet the dealership did not perform the fuel pressure Test and Replace Fuel Pressure Regulator. I called the dealership to schedule warranty service for this TBS and they gave me difficulty acknowledging the TSB was issued for my make/model/year and scheduling a service appt. I spent the last few hours reading all of the complaints on NHTSA for 2021 Jeep Grand Cherokee and it is alarming how many of the complaint are for this specific issue. It is dangerous for anyone on the road to be driving in a vehicle you can’t rely on to propel you forward when you press the gas or stall due to faulty fuel pressure regulator amid traffic.  An investigation should be done. Furthermore, in reviewing other recalls, I found this is a recurrent issue for Jeep. It appears they’ve been various safety recalls issued for this in the past for vehicles made from 2011-2020. How they haven’t addressed it in new models is appalling. For owners of the vehicle, it’s difficult to have any leverage with dealership since it is not easy to replicate on demand.","products":[{"type":"Vehicle","productYear":"2021","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}